Standard Office Supply

Standard has a proud tradition of superb, personalized customer service. Our team of Customer Service Associates average 11 years of experience. They work in association with your account manager or directly with you to take and process your orders, respond to information requests, or help you find a cost-effective solution to your requirements.

With Standard you avoid the electronic routing of your urgent call to a mailbox, or to a remote or even overseas call center. You are served by someone who knows your name and cares about your satisfaction.

Ordering. Placing your order is always easy and convenient:

• By phone to your customer service associate or account manager
• Fax your order to us at any time at 202 722-5967
• On line at Standard’s web site
• By e-mail to your customer service associate or to This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Returns. In spite of your best effort and ours, it might be necessary to return items for any of several reasons. You never have to worry. Simply call your customer service associate or account manager to arrange for pick up of the items you are returning within 30 days of receipt. No cost, no questions, no hassle for any routine office supply item. (For your safety we are not allowed to accept returned food, beverages, or other ingestible items.) Furniture and special order items are returnable for damage, defect, or our error.

Quotes? We happily provide quotations to assist you in making purchasing decisions. Just call your customer service associate or account manager, fax or e-mail your request. We respond promptly.

Account Reviews. We are pleased to provide detailed account activity reports at your request.